918 Reviews Found
Confirmed Service Customer
Great dealership. Service is always a good experience. They got me out fast so I could get to work on time.
David F.
WILLIAMSVILLE
Business Response
Dear David, It is great to hear everything was done quickly and to your satisfaction! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Have a good day!
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Business Response
Dear Richard, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Business Response
Dear Richard, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
Oil change and tire rotation took 2 hours. Was told, after I inquired, it was due to 4 techs not showing up for work. Thought communication of that delay would have been nice
Nancy W.
E AMHERST
Business Response
Dear Nancy, We are will pass along your comments to the team here at Cappellino Buick-GMC! Thank you again for choosing Cappellino Buick-GMC.
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Business Response
Dear Mary, We're glad to hear you found our staff was so friendly and caring! We sincerely value your business and look forward to your next visit! Have a good day!
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Business Response
Dear John, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Very happy! Service was phenomenal! Everyone was very nice!
Madison M.
WEST SENECA
Business Response
Dear Madison, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Confirmed Service Customer
Always a great experience at Cappellino's!
Timothy W.
LANCASTER
Business Response
Dear Timothy, Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Service Writer was attentive and helped me get the best price for the services my vehicle needed. The lady at the Reception and Cashier desk assisted me in obtaining my GM rewards and applying them to my bill and was very courteous.
Ernest O.
EAST AMHERST
Business Response
Dear Errnest, We are very happy to have provided you with such a positive experience with our staff! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Very communicative and kept me informed at every step of the way. Thank you.
Renee G.
KENMORE
Business Response
Dear Renee, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
Dropped GMC Sierra off for oil change. Was able to get same day appointment and courtesy shuttle back and forth. Thank you
Alan P.
GETZVILLE
Business Response
Dear Alan, We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Marilyn, Thanks! We always want to hear back from our clients! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC!
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Confirmed Service Customer
Timely and kind service, both Truly appreciated.
Vicki G.
EAST AMHERST
Business Response
Dear Vicki, It is great to hear everything was done timely and to your satisfaction! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
The service rep was pleasant, and informative Thought the hour and a half for an oil change and tire rotation was a bit much seeing as I had an appointment
Mark L.
NORTH TONAWANDA
Business Response
Dear Mark, We appreciate your feedback! Thank you again for choosing Cappellino Buick-GMC and have a good day.
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Confirmed Service Customer
The girl who checked me in was great. Very afichent.
Cindy D.
EAST AMHERST
Business Response
Dear Cindy, We're glad to hear you found our staff was so effeicent and helpful! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
They always do a great job on my car. And are always nice.
Jeanette B.
AMHERST
Business Response
Dear Jeanette, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Sales Customer
Nick Buccarelli was extremely helpful and knowledgeable. It was a pleasure to work with Nick.
Jean G.
NORTH TONAWANDA
Business Response
Dear Jean, Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and if you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Danny Hayes was so personable and so many levels made. You feel very comfortable, relaxed, and a really good experience by a vehicle. I enjoyed working with him and I will be back in a future to work with him again the whole team was very knowledgeable and helpful and every possible highly recommend Cappelino. They have an amazing team.
Todd R.
YOUNGSTOWN
Business Response
Dear Todd, Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for also highlighting some of our staff who helped make this such a great experience! We sincerely value your business and if you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Super friendly and found a car for me that met all my needs
Linda G.
AKRON
Business Response
Dear Linda, Congratulations on your new vehicle! We are glad that we found a new vehicle to meet all your needs! We sincerely value your business if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
The staff was very cordial and expedited the diagnosis of the problems. I did however think that the side heated mirrors display lights, which were not illuminating, should have been covered under the 6 mo. bumper to bumper warranty . I was only told that the mirrors were heating and the lights were not functioning. I am happy with the dealership as a whole.
Roy G.
BUFFALO
Business Response
Dear Roy, Thank you for your review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! We sincerely value your business and look forward to your next visit! Have a good day!